Cancellations must be submitted in writing, either via email or by post. Registrants whose cancellations are received at least 2 weeks before the beginning of the course are entitled to a full refund minus a £80 processing fee plus any credit card charges incurred. No refunds will be given to registrants who cancel less than 2 weeks before the beginning of the course or who fail to attend.
In the extraordinary case where the course is cancelled a full refund will be given to all paid registrants. Crossjoin Consulting will not refund any other amount paid by registrants to other companies, including travel expenses and hotel reservations.
Chris Webb's Introduction to MDX course was well-run, informative and good value. It gave me a good understanding of the key principles and ideas and how to apply them to real world situations. It was great environment to learn in, with Chris giving excellent practical exercises and having the depth of knowledge to answer to any group questions.